ProMRO Module for Dynamics AX

Clients First developed an MRO tracking module in Dynamics AX 2009 to meet the needs of Maintenance, Repair & Overhaul (MRO) firms.  The ProMRO module offered pre-defined project phases that enable quick job quoting.  The ProMRO module worked with and like the native Microsoft Dynamics AX application for seamless integration.  The benefits realized included improved efficiency, standardization, cost savings and predictability across multiple departments.

Aviation or Heavy Equipment MRO

When it comes to getting your wings off the ground, Clients First has the knowledge to ensure take-off by delivering additions to Dynamics 365 for Finance and Operations.  Our extensive knowledge of the MRO industry and strong development team makes it much easier for Maintenance, Repair and Overhaul firms in the Aircraft and Equipment industry to have a software system for comprehensive quoting, project costing, equipment work history, serialization, and much more

One of Clients First and Dynamics AX and ProMRO customers’ is RAM Aircraft Corporation, based out of Waco, Texas. RAM is an aircraft service center that specializes in Cessna products. Cessna overhauls account for 75 percent of its business and aftermarket parts sales account for the rest. Both require an extensive tracking system.

Our Dynamics AX 2009 ProMRO solution for Aviation and Aircraft firms met all the tracking needs for RAM Aircraft Corporation.  Additionally, the solution provided an abundance of tools that make it easier for end-users to work with.  The software’s tracking function allows key master records to be automatically updated with current FAA information.  In addition, all quotes, sales, repair, installation and production activities are linked to each aircraft, providing a complete and accurate history.

Our customers are the airplanes.  With Dynamics MRO’s serial number tracking software, each aircraft’s serial number is tracked through the system.  This is extremely important to aircraft owners.  I have an will continue to recommend Dynamics ProMRO powered by AX.  We found it very easy to use and customize to our needs.  We’re extremely happy with the 24/7 support, remote assistance and the fair price we received from Clients First Business Solutions – Brian Adamik, CEO, RAM Aircraft Corporation

“After our successful Houston implementation of Dynamics AX in 2006, Sulzer has since utilized Clients First for our other service facilities in the United Kingdom, Argentina, Australia, Indonesia and The Netherlands.” Glenn DoerksenVP of Operations – Sulzer

ProMRO module

Based on years of industry experience and customer feedback, our developer  MRO tracking module for AX 2009 to meet the challenges commonly experienced by industrial job shops.  The benefits of this custom module are listed below.  If you are interested in adding MRO functionality to Dynamics 365 for Finance and Operations (formerly Dynamics AX) for your aviation or heavy equipment business, then contact Clients First to discuss how we can create a solution to meet your specific needs.

  • Applicable Operations

    ProMRO has been implemented to serve applicable operations to include, but not limited to selling parts, servicing, repair, manufacturing and re-manufacturing.

  • Standardized lists

    Create, configure and manipulate a standardized list of maintenance activities.

  • Project Confirmation

    Project confirmation provides a quick print out of items, repair activities, pricing totals and delivery address.

  • Project Quotation

    Easily product project quotations that are automatically populated with items, services and contact information.  Quotations can be configured for dynamic quoting based on margin requirements.

  • E-mail alerts

    Stay on top of your operations with configurable e-mail alerts.

  • Costing Options

    Costing Options include Fixed Price or Time & Materials costing.

  • Outside Processing

    The ProMRO module for Dynamics AX offers outside processing to include cost & traceability.

  • Project Work Scope

    ProMRO’s project work scope functionality provides a work ticket detailing items required, forecasted items, delivery and installation instructions.

  • Automatic Service Work Order

    Automatic Service Work Orders can be generated based on the accepted quote.

  • Predefined Services & Repair

    Services and repair functions can be defined by departmental breakdown.

  • Part Applicability

    ProMRO can be configured to determine part applicability and substitution.

  • Specific MRO Tracking

    Specific tracking includes core, serial number and batch tracking capabilities.

  • Planning

    ProMRO’s planning capabilities include capacity and resource planning.

  • Expense Cost Capturing

    Gain visibility into what your operations are costing you with cost capturing for all labor, inventory and expense costs.